Policies & Procedures


Communication

EMAIL is the primary communication method for daily, program, and financial information. Dad's Club Website is the primary source for urgent weather closures. Check the front page, in the middle at the top-class cancellations

Registration

    • Submitting your registration form indicates that you have read, understood, and accepted all of the Policies and Procedures.

    • Registrations are processed in the order they are received.

    • Fill out our online Registration at www.dadsclub-swimteam.com

    • Swim with Me and Bridge with Me classes with 2 or fewer children will be 20 minutes.

    • Group classes are 30 minutes (If only one child is present in the class, that class will run for 20 minutes)

    • Stroke & Endurance classes are 45 minutes (If only one child is present in the class, that class will run for 30 minutes).

    • We accept Visa, Master Card, American Express, Cash, or Check.

    • Registration/Administration fee: $50.00 registration fee is required for all new families whose child is registered for a class.

    • All returning families Admin fee will be $50.00 (effective August 1, 2019)

    • $20.00 fee for declined credit cards

    • $50.00 change of class fee

    • Tuition will be prorated for those starting in the middle of a session and payments are due upon registration.

    • All Fees & Tuition are non-refundable

Reregistration:

  • Dad's Club Swim Start lessons are perpetual.

  • Re-registration Notices are emailed out 4-6 weeks prior to the end of the session. You must respond within 7 days. (See our Session Schedule & Fees for dates). Failure to complete the emailed registration form within the 7 days may mean you or your child could lose their spot and a $25 non-response fee will be charged to the credit card on file.

Inclement Weather

  • Swim Start Lessons are held rain or shine unless we have severe weather directly upon us. In the event that we cancel lessons due to severe acts of nature, we will attempt to notify all families/students about the cancellation via our website and text messaging (starting September 14, 2020) You will need to opt-in for this feature.

  • Canceled Lessons will be posted by time, on the website, at the top of the homepage.

  • The first lesson canceled due to weather (per weekday) will not be made up, if severe weather cancels that same class again we will provide makeups. Makeup information will be emailed to parents.

  • If inclement weather closes the pool during a swim lesson (group, semi-private, private, or Stroke & Endurance), if that class is taught for 20 minutes it will be considered a full class.

Makeups:

  • Please contact the office via email (eva.mueller@dadsclubaquatics.com) if your swimmer will be missing class and or to schedule a makeup. In order to be eligible for a makeup, you must contact the office prior to the swimmer's missed lesson.

  • 2 makeups are allowed per session. All make-ups must be completed prior to the last day of the enrolled session.

  • Group makeup lessons are $12.00 per child, per makeup. Stroke & Endurance make up classes are $15.00 per child, per makeup (Stroke & Endurance makeups are 30 minutes)

  • Make-ups will be scheduled based on availability.

  • There are no refunds for scheduled makeups that are missed.

  • If an instructor is absent, Dad's Club Swim Start will do its best to provide a substitute. If we are unable to provide a sub, we will make up the lesson at no charge.

  • When multiple classes are having to be rescheduled: we will only provide one make-up day

Special Programs:

  • Special/Seasonal Programs: Intensive 2 week classes ( M-Th), Streamline, Spring Valley Dolphins, tryDad's, Lifeguard Training, and Red Cross courses.

  • All Special/Seasonal program fees are due at the time of registration and are non-refundable or prorated.

  • There are no makeups for special/seasonal programming which includes but is not limited to: Streamline, Spring Valley Dolphins, tryDad's, Lifeguard Training, and Red Cross Courses.

Parent Information:

  • We allow all parents to observe swim lessons within the pool area, with the understanding that you will not interfere with the ongoing lesson. If this becomes a problem, the instructor and/or Aquatics Director has the right to ask you to observe the lessons from another part of the deck or facility.

  • If your child experiences separation anxiety, the instructor may ask you to remain out of sight for the first few lessons (we have several areas where you can view lessons out of sight of your swimmer). Once the child is adjusted to the class, you may return to view in the pool deck area.

  • A designated responsible adult must be on the premises throughout the entire lesson.

  • Dad's Club is a membership-only facility. All swim lesson swimmers that are not members must exit the pool immediately after his/her swim lessons.

  • Long hair should be tied back or put in a cap.

  • Change all diapers and clothes in the designated locker rooms or outside bathrooms. --NO DECK CHANGES PLEASE

  • A disposable and permanent swim diaper is required for all children who are not potty trained and/or are prone to accidents.

  • Please keep an eye on your children that are not involved with swim lessons. This means:

  • No swimming, unless you are a member of the Dad's Club Facility

  • No standing on chairs

  • No playing on the equipment/blow-ups that are around the pool deck

  • No horseplay

  • To best service our special needs and special care swim lesson, our staff must be made aware of as much information as possible so that our staff can properly care for your swimmer. You must fill out the medical section of the registration form and you can add any additional information into the comments box at the end of the form.

  • Unless otherwise stated, the instructors for these students are not registered, therapists.

  • A doctor's release may be required for heart conditions, respiratory conditions, diabetes, epilepsy, and anything that would require special care or emergency procedures. This information will be kept confidential.

Medical Emergency

  • The undersigned gives permission to Dad's Club Swim Start and Dad's Club Swim Team, its owners and operators to call 911 for emergency medical treatment including but not limited to transportation to the nearest hospital for the participant in the event they are not able to reach a parent or guardian. I hereby declare any physical/mental problems, restrictions, or condition and/or declare the participant to be in good physical and mental health.

Signing:

  • As the legal parent or guardian, I release and hold harmless Dads Club Swim Start and Dads Club Swim Team its owners and operators from any and all liability, claims, demands, and causes of action whatsoever, arising out of or related to any loss, damage, or injury, including death, that may be sustained by the participant and/or the undersigned, while in or upon the premises or any premises under the control and supervision of Dads Club Swim Start and Dads Club Swim Team, its owners and operators or in route to or from any of said premises.



Dad's Club Aquatic Center is located at 1006 Voss Road, Houston TX 77055

For swim lessons please contact us at 713-461-8577 ext 10

Swim lesson hours

  • Monday - Thursday: 9 am - 11 am and 3 pm - 7 pm

  • Friday: Footprints (children with special needs)

  • Saturday: 9 am - 12 pm